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Google Rating
4.9
Based on 41 reviews
Mahlwerck Porcelain Ltd.
4.9
Annemarie Nazarek
17:35 28 Nov 21
I find drinking out of the porcelain ToGo cups much more enjoyable than out of any reusable plastic/plastic substitute or metal ToGo cups. Stupidly, I lost the lids to both of our cups. Without them, the cups make no sense on the go. Service got me some right away after a call. Hopefully there's soon regular in the offer to buy!(Translated by Google)I find drinking from the ToGo porcelain cups much more pleasant than from all reusable plastic/plastic substitutes or metal ToGo cups. Stupidly, I lost the lids on both of our cups. Without them, the cups make no sense on the go. The service immediately sent me some after a call. Hopefully they will be available for regular purchase soon!
Florian Hofer
11:02 07 Oct 21
Very good design and quality as well as very fast shipping! Top!(Translated by Google)Very good design and quality as well as very fast shipping! Top!
Sebastian Großert
17:58 09 Jun 21
Nice provider with great customer service: spare part (cork pad) for cup was sent free of charge.(Translated by Google)Nice provider with great customer service: spare part (cork pad) for cup was sent free of charge.
Giulia Serra
09:43 02 Jun 21
Great product, lots of choice and a super service that helps you energetically and extremely friendly to find the perfect cups and glasses. Our company is more than convinced. Thank you very much!(Translated by Google)Great product, lots of choice and a great service that actively and extremely friendly helps you to find the perfect cups and glasses. Our company is more than just convinced. Thank you very much!
Max F
11:56 14 May 21
After years of use, the lid for my porcelain mug was no longer tight. After emailing customer service about where to buy a replacement, I was promised a free replacement. Top Service!(Translated by Google)After years of use, the lid for my porcelain mug was no longer tight. After emailing customer service where a replacement could be purchased, I was promised a free replacement. Great service!
Martin Horn
13:46 07 Feb 21
I was from the beginning of the double-walled thermal mug "Coffee to go" made of porcelain (also under Form343 Coffee to Go Thermo to find) enthusiastic.this I have received from a partner company as a promotional gift for Christmas and the insulation performance is really first class! Drink remains hot for a long time, but the fingers are not burned when touching.The cup comes very high quality and also the logo imprint of the partner company has so far mastered every dishwasher cycle without problems.Also the fact that the lid is made of food-safe plastic and not silicone, I feel when drinking as very pleasant!This promotional gift has left a lasting impression and I can only recommend every company to give his dearest customers such.Unfortunately, the cup fell to me recently and broken.After a short contact with the Mahlwerck company, I was promised a replacement.In the near future, the double-walled mugs should possibly also be available for end customers in their own online store.I can heartily recommend the described product and the Mahlwerck company.(Translated by Google)Right from the start I was enthusiastic about the double-walled porcelain "Coffee to go" thermal mug (also found under Form343 Coffee to Go Thermo).I received this from a partner company as a Christmas giveaway and the insulation performance is really first class! The drink stays hot for a long time, but you don't burn your fingers when you touch it.The mug is of very high quality and the logo imprint of the partner company has also mastered every dishwasher cycle without any problems.I also find the fact that the lid is made of food-safe plastic and not silicone very pleasant when drinking!This giveaway made a lasting impression and I would recommend any company to give one to their dearest customers.Unfortunately, I recently dropped the mug and broke it.I miss this one a lot!After brief contact with the Mahlwerck company, I was promised to provide a replacement.In the near future, the double-walled cups may also be available for end customers in their own online store.I can warmly recommend the product described and the Mahlwerck company.
Ralf Schneider
18:58 13 Jan 21
Great products, lots of variety and ideas flow here.My coffee-to-go mug is my daily companion.Products for advertising with an eye-catching effect are possible here, let us advise you.Disposable will soon be history, Mahlwerck supports with Qualitativem Hochwertigem porcelain and ceramic that looks great.(Translated by Google)Great products, a lot of variety and ideas flow here.My coffee-to-go mug is my daily companion.Products for advertising with an eye-catching effect are possible here, let us advise you.Disposable will soon be history, Mahlwerck supports you with high-quality porcelain and ceramics that look great.
Uwe Richter
12:38 11 Jan 21
We had individualized mugs made for our employees as a Christmas gift. Starting with the initial contact, through the quotation phase and the entire manufacturing process, to the product quality and customer service, we can absolutely recommend Mahlwerck. Very professional - competent - sympathetic and highly committed even in difficult times.IntraKey technologies AG(Translated by Google)We have individualizedHave cups made for our employees as a Christmas present. Starting with the first contact, through the offer phase and the entire manufacturing process to product quality and customer service, we can absolutely recommend the Mahlwerck company. Very professional - competent - personable and highly committed even in difficult times.IntraKey Technologies AG
Dagmar Wille-Wirsching
08:52 28 Dec 20
Very good advice and super fast delivery. Thank you.(Translated by Google)Very good advice and super fast delivery. Thanks.
Alexandra Dietz
08:34 30 Oct 20
The quality of the products are top. As ex. Neckermann Reisen employee I had a TOGO mug, whose lid was now a bit old and no longer usable. I contacted customer service and was sent new lids - as a gift. Now I am very happy that I can continue to use my beloved cup. Thank you dear Mahlwerck team.(Translated by Google)The quality of the products is top notch. as an ex Neckermann Reisen employee I had a TOGO cup whose lid was now a bit old and no longer usable. I contacted customer service and was sent new lids - as a gift. Now I am very happy that I can continue to use my beloved mug. Thank you dear Mahlwerck team.
Maik Herzberg
15:47 18 Oct 20
I also needed new lids and these were delivered quickly and without much discussion. Great service and really sustainable for the environment.(Translated by Google)I also needed new lids and these were delivered quickly and without much discussion. Great service and really sustainable for the environment.
Katrin steel
11:42 14 Oct 20
Super service, best quality delivered overnight. Thank you very much!(Translated by Google)Super service, best quality delivered overnight. Thanks very much!
Fabian Black
12:58 13 Oct 20
Very nice customer service! I made a request as a private person because I needed new lids for my Coffee2Go cups. I am now getting replacement lids sent to me. Thanks again!(Translated by Google)Very nice customer service! As a private individual, I made an inquiry because I needed new lids for my Coffee2Go cups. I am now being sent replacement lids. Thank you again!
Dieter Mayer
16:59 02 Oct 20
Mahlwerck is my favorite when it comes to refined porcelain. And definitely has the best porcelain Coffee2go mugs. The lid is the benchmark for all others that don't come close.Top.(Translated by Google)Mahlwerck is my favorite when it comes to refined porcelain. And definitely has the best Coffee2go mugs made of porcelain. The lid is the benchmark for everyone else who doesn't come close. Top.
B Sprzagala
18:14 19 Jun 20
Very friendly, straightforward, fast service! Received my (free!) replacement lid today, so will now continue to use the small Coffee2Go cup. Thank you.(Translated by Google)Very friendly, uncomplicated, fast service! Got my (free!) replacement lid today and will continue to use the small Coffee2Go cup. Many thanks.
Petra Gradl
12:44 24 Mar 20
Super friendly and professional service. I lost the band on my Snack2Go cup, which I have loved using for a long time to take my lunch to work. On Sunday I emailed to ask if I could buy a replacement band, today, Tuesday, I have already received a free replacement in the mail. Thank you very much!(Translated by Google)Super friendly and professional service. I lost the sleeve on my Snack2Go cup, which I've been using for a long time to take my lunch to work. On Sunday I emailed asking if I could buy a replacement sleeve, today, on Tuesday, I received a free replacement in the mail. Thanks very much!
Marc J.
22:22 10 Mar 20
Great, sustainable products! Customer service is outstanding! Extremely short response time and very quick, straightforward resolution. Great company!(Translated by Google)Great, sustainable products! Customer service is outstanding! Extremely short response time and very fast, uncomplicated solution. Great company!
Ann-Kathrin Milke
20:51 09 Mar 20
Very nice porcelain, a mug has been in use almost every day for years. A really great promotional item!(Translated by Google)Very nice porcelain, a mug has been in use almost every day for years. A really great promotional item!
Titti N.
07:38 02 Mar 20
Use their coffee cup for years from my university. And after time, the lid has slowly worn off. Got kindly replacement from Mahlwerck, so I can continue to use my cherished mug :D(Translated by Google)I've been using their coffee mug from my university for years. And over time, the lid has slowly said goodbye. Kindly got a replacement from Mahlwerck, so I can continue to use my beloved cup :D
mel m
17:07 06 Feb 20
Such a great service, unfortunately I could not give six or seven stars :-) We have had the quality of the cups for many years. The only reason we only have one left is because we unfortunately broke one. The shape is extremely smooth in the hand, the paint and glaze easily survives the dishwasher for years, the thermal protection works, the lid is tight. Really a quality on the item that I have never experienced in a coffee mug with a lid. Sometimes we even argue about who gets to use. Compliments to the service and accessibility - Even on the weekend we got an email from the extremely friendly Mr. Köckert. The package arrived very quickly, everything was totally relaxed and uncomplicated. I wish life was always like this. You have a regular customer.(Translated by Google)Such a great service, unfortunately I couldn't give six or seven stars. :-) The quality of the cups has been tried and tested by us for many years. The only reason we have only one left is because we unfortunately broke one. The shape is extremely supple in the hand, the color and glaze have survived the dishwasher for years without any problems, the heat protection works, the lid is tight. Really a quality in the object that I have never experienced in a coffee mug with a lid. Sometimes we even argue about who gets to use it. Compliments to the service and availability - even at the weekend we received an email from the extremely friendly Mr. Köckert. The package was there quickly, everything was totally relaxed and uncomplicated. I wish life was always like this. You have a regular customer.
K. B.
20:21 01 Feb 20
The customer service had THE solution for me! Contact with the company is friendly and engaging. And the Coffee2Go mugs are very functional, beautiful and well thought out.(Translated by Google)Customer service had THE solution for me! The contact with the company is friendly and binding. And the Coffee2Go cups are very functional, beautiful and well thought out.
Ingrid L.
16:06 13 Jan 20
I am a private customer and I asked about the lid to the VIVA cup (OMV Austria). That was yesterday (Sunday). The answer came within a few hours from the managing director personally. Thanks again Mr. Köckert.Is really quite rare to get such a quick response. Normally there are 2 days.amazed me that they send me 2 lids. Am now still quite perplexed. I am a private customer and I asked about the lid for the VIVA cup (OMV Austria). That was yesterday (Sunday). The answer came within a few hours from the manager himself. Thank you again Mr. Köckert.It's really very rare to get an answer so quickly. Normally there are 2 days.I was amazed that they sent me 2 lids. I'm still completely perplexed. I'm a private person and not a business customer.Dear team, Thank you for your effort and greetings from Lake Wörthersee
A.Hakim Salem
10:52 10 Jan 20
Andreas Reichel
15:56 27 Dec 19
I now have the second Coffee2go cup in use - great! Know no other that does not stink of silicone or plastic and distorts the taste of coffee. My inquiries have so far always been answered at short notice and accommodating. Clear recommendation at this point, high quality product! Thank you.(Translated by Google)I am now using the second Coffee2go cup - great! I don't know anyone else who doesn't smell of silicone or plastic and distort the taste of the coffee. My inquiries have always been answered promptly and accommodating. Clear recommendation at this point, high-quality product! Thanks.
Christian Meckmann
07:12 17 Dec 19
Very great service and super nice.At a lid of a Coffee2Go cup is the "plug" after about seven !!!! In an e-mail described the "problem" and three days later received the answer that they are very happy to send a new lid, free of charge!Really great, and SUSTAINABLE!!!(Translated by Google)Very great service and super nice.With a lid of a Coffee2Go cup, the "stopper" is after about seven !!!! been defective for years.The "problem" was described in an e-mail and three days later I received the answer that we would be happy to send you a new lid, free of charge!Real class, and SUSTAINABLE!!!!
Matthias Meierhöfer
19:44 28 Oct 19
The best Coffee2Go mug you can find, outstanding feel, timeless simple look. Even the pleasantly heavy weight of the porcelain lets you feel the difference from a 0815 plastic cup, about the breaking strength I can after now 3 years of almost daily use without damage no doubts arise. The company Mahlwerck has understood the principle of sustainability!(Translated by Google)The best Coffee2Go cups you can find, outstanding feel, timelessly simple look. Even the pleasantly heavy weight of the porcelain lets you notice the difference to a 0815 plastic vessel. After 3 years of almost daily use without damage, I can have no doubts about the breaking strength. Mahlwerck has understood the principle of sustainability!
CK W
14:55 18 Oct 19
Very friendly, unbureaucratic, prompt help when I lost my Café-to-Go cup lid. Really great! Great products that I can recommend to everyone.(Translated by Google)Very friendly, unbureaucratic, prompt help when I lost my café-to-go cup lid. Really great! Great products that I would recommend to anyone.
PaulineXY rie
20:08 17 Oct 19
Got what I needed quickly, easily and in a very customer-friendly manner.(Translated by Google)Got what I needed quickly, easily and in a very customer-friendly manner.
Julia Dinse
08:11 12 Oct 19
Very nice, fast and good service and my favorite mug accompanies me every day.(Translated by Google)Very nice, fast and good service and my favorite mug accompanies me every day.
Pocahontas Kowalski
13:22 11 Oct 19
High quality and noble products, good service.TOP COMPANIES ★★★★★(Translated by Google)High quality and noble products, good service.TOP COMPANIES ★★★★★
Ingeborg Brase
09:01 04 Sep 19
After a long search for a supplier, we decided on Mahlwerck. The quality is unbeatable, as are the finishing options. Fancy porcelain cups with high-quality plastic lids have arrived at our company. The cooperation is great. We have always received quick and competent information. In case of problems, a solution is offered immediately. We can recommend Mahlwerck without reservation.(Translated by Google)After a long search for a supplier, we decided on Mahlwerck. The quality is unbeatable, as are the finishing options. Chic porcelain mugs with high-quality plastic lids have arrived. The cooperation is great. We have always received quick and competent information. In case of problems, a solution is offered immediately. We can unreservedly recommend Mahlwerck.
Julia Pültz
09:47 02 Aug 19
For me, the porcelain-to-go cup from Mahlwerck has been a loyal and daily companion for over 3 years. I am very often asked in the cafes on the cup, because it is super beautifully finished and simply also something very special - among all these plastic, ugly thermal and bamboo cups, which are just because of the plastic resins again in disrepute...The customer service of the company is incredibly helpful and responds in record speed. I now also get new lids for my cup, because they suffer a bit, with constant use. Without much back and forth, even though they are not even offered directly on the website. I really recommend the company to anyone who is looking for beautiful and high quality porcelain products for resale, as employee gifts or giveaways. :-)(Translated by Google)For me, the Mahlwerck porcelain to-go mug has been a faithful and daily companion for over 3 years. I am very often asked about the mug in the cafés because it is beautifully made and is simply something very special - among all those plastic, ugly thermal and bamboo mugs that have fallen into disrepute again precisely because of the plastic resins. The company's customer service is incredibly helpful and responds at record speed. I'm getting new lids for my cup now, because they suffer a little with constant use. Without much back and forth, even if they are not offered directly on the website. I would definitely recommend the company to anyone looking for beautiful, high-quality porcelain products for resale, employee gifts, or give-aways. :-)
Wilfried Roe
14:52 05 Jul 19
I use a, from you made cup, now almost 10 years daily in the car. Over time, the lid has suffered.Although I have only needed this lid as a replacement part. This was delivered to me, although it was only a small number of pieces, even. To my great surprise, this replacement was carried out on an accommodating basis.In this day and age, it is already outstanding when you get any replacement at all after such a long time.In addition, the responsiveness on your part. I can only advise other customers to support this company philosophy.I, for one, would like to thank you very much.(Translated by Google)I've been using a cup you made in my car every day for almost 10 years now. The lid has suffered over time.I only used this cover as a spare part. This was even delivered to me, even though it was only a small number. To my great surprise, this replacement was carried out as a gesture of goodwill.In today's world, it's outstanding if you can still get a replacement after such a long time.In addition, the concession on your part. That's something very special today.I can only advise other customers to support this company philosophy.Anyway, I would like to thank you very much.
Alex W.
10:38 27 Mar 19
Very competent, friendly and courteous telephone advice. My impression is that Mahlwerck is definitely in the higher price range (no mass-produced goods in the sense of 1000 cups for 1.5 € per piece), but the customer who is willing to pay a fair price, an exceptional service and very noble products delivered. By the way, the engravings are handmade to 100%, the mask made by an exposure is placed on the cup by hand and "engraved" by hand with sandblasting. Of course, this has its price, but looks excellent and certainly stands out to customers!!!(Translated by Google)Very competent, friendly and courteous telephone advice. My impression is that Mahlwerck is definitely in the higher-priced range (no mass-produced goods in the sense of 1000 cups for €1.5 each), but provides exceptional service and very fine products to customers who are willing to pay a fair price. By the way: the engravings are 100% handmade, the mask produced by exposure is placed on the cup by hand and "engraved" by hand with sandblasting. Of course, this has its price, but it looks great and is sure to attract attention from customers!
Torsten Grabau
15:28 11 Mar 19
As a promotional products partner, we, the Present Perfect Group, have been working with Mahlwerck for years with great satisfaction. Our customers love the coffee to go mug, for example. Thanks to the individual finishing options, the mug is unique and will be used for many years. That is "sustainability" at its best. Mahlwerck's quality and innovative strength set standards in the industry. Every year, we are supplied with new and interesting ideas on the subject of porcelain. This also strengthens our position with customers. Thank you and keep up the good work!(Translated by Google)As a promotional products partner, we, the Present Perfect Group, have been working very satisfactorily with Mahlwerck for years. For example, our customers love the coffee to go mug.Thanks to the individual finishing options, the mug is unique and can be used for many years. This is "sustainability" at its best. The quality and innovative power of Mahlwerck sets standards in the industry. Every year we are provided with new interesting ideas on the subject of porcelain. This also strengthens our position with customers. Thank you and keep it up!
Dieter Renz
08:24 21 Feb 19
For me personally and for my customers. Mahlwerck Porcelain is and remains the first choice. Plus a top service in order processing. Clear recommendation.(Translated by Google)For me personally and for my customers. Mahlwerck porcelain is and remains the first choice. Plus a top service in order processing. Clear recommendation.
Michael Fenner
18:34 20 Feb 19
Extraordinary shapes, high-quality finishes, TOP !!(Translated by Google)Extraordinary shapes, high-quality finishes, TOP !!!
Claudia S.
12:55 05 Dec 18
Very nice cups - high quality(Translated by Google)Very nice cups - high quality
Dario Florheim
08:47 02 Jul 18
TQ Systems Ltd.
09:52 10 Jul 17
The company Mahlwerck Porzellan convinced us at our big summer party with excellent advice, a very good quality of the printed plates and the punctuality to 100%. Thank you for the amazing support!(Translated by Google)The company Mahlwerck Porzellan convinced us at our big summer party with excellent advice, a very good quality of the printed plates and the punctuality to 100%. Thank you for the amazing support!
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